Currently, certain limitations in the Stellar protocol require Stellarport to have an extra step in an initial deposit to a wallet. When you initially deposit some funds (not XLM) to a wallet, you may look at your deposit history and see something like this:
This means that your deposit has arrived successfully and is waiting on you to go in and complete it by one more step.
To complete the deposit:
- Go back to the deposit screen (for the asset that you deposited)
- Click the button that says "Create [Asset] Trustline".
- That's it, once you create the trustline you will receive your deposit.
- For all further deposits, you will not need to perform this extra step, it is only required for the first deposit into a wallet.