I need help I somehow sold 1million dogetoken at market but it gave me half of market value
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Unfortunately Stellarport takes no responsibility. Here’s the reply I got from them. The second reply I got from them, the first was such a cop out that I won’t be even waste your time sending it.
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Stellarport Support (stellarport)
May 1, 2021, 20:05 CSTHi,
We are not an exchange, the exchange is the decentralized Stellar Exchange (SDEX), we have no control over it, we are a portal service providing tools to access and trade on that exchange.
Transactions are made and signed on your side always the code never executes transactions on our server but directly in your client browser, that is the entire point of being noncustodial.
We can look to provide more warnings and educational material (we already to) but users cannot expect to benefit from a noncustodial service where we do not act as middleman, nor charge any fee, and yet ask for the responsibilities of a centralized service which technically we cannot even provide since again, we are never between you and your trades.”
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To give you context I placed a small buy trade on Stellarport.io, XLM for DOGET and it got executed as a sale. I got 6 DOGET for 50 XLM. This was a total reverse of the trade I submitted. I tested the same trade 2 more times and they both got flipped and altered. I canceled those 2 before they could execute.
I have a friend who placed a sale for 100 XLM and got no DOGET back.
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This is the only advice they gave me:
“ We advise users to always do own research before trading on the Stellar decentralized exchange. Anyone can issue coins and therefore it is important you contact the coin issuer and check the liquidity on the SDEX before trading their assets.” -
Well that exchange is atleast in europeans law one to blame snd should pat y full reimbursements.
If it doest then they dont operate nor list anything that operates in eu area.
Have to admit that eitherway too rude to take insurancemoney then sell it to someone and simbsalabim, hacking was right on time. Well ui eucked ayway -
Have you looked further into the history for that transit action?
Bare w/ me because I’m novice at this too but
Option 1. go to “view history” from your stellarport dashboard.
then click “view details” on that transaction.
It will take you to a stellar.expert. Here there is a full record of the transaction.Go down to Operations section. Click the Double arrows pointing down next to your public address (both are in blue)
That will show you who you transacted with.
or
Option 2. Skip all of this and go directly to stellar.expert
https://stellar.expert/explorer/public/payment-locatorPaste in your public address and I would also try the amount of XLM you paid in payment amount.
Keep in mind I did this and my hacked transaction did not show up but it does by fallowing the Stellarport.io history in option 1. Good luck man and keep trying, don’t give up.
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