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Stellarport Support

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  • Total activity 79
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Activity overview

Latest activity by Stellarport Support
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    Stellarport Support commented,

    Official comment
    1. Community
    2. General Discussion
    3. Error code 400

    Hi, please write to support with your public Stellar address so we can check reserve requirements as this simply suggests you would not have enough left after sending and maybe the reserve calculat...

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    • Stellarport Support
    • 0 votes
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    Stellarport Support commented,

    Official comment
    1. Community
    2. Feature Requests
    3. I'm not login

    We had a brief issue with user logins. If you try now, it should work fine. Sorry for the inconvenience.

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    • Stellarport Support
    • 0 votes
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    Stellarport Support commented,

    Official comment
    1. Community
    2. Feature Requests
    3. Account

    We have not blocked your funds. Please create an issue ticket: https://stellarportio.zendesk.com/hc/en-us/requests/new.

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    • Stellarport Support
    • 0 votes
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    Stellarport Support commented,

    Official comment
    1. Community
    2. Feature Requests
    3. Stella's address

    Please go to Wallet > Deposit in order to find your deposit address. Thanks.

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    • Stellarport Support
    • 0 votes
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    Stellarport Support created an article,

    Privacy Policy

    1. General Info
    2. Legal

    PRIVACY POLICY This privacy policy (“Policy”) describes how Stellarport, LLC and its related companies (“Company”) collect, use and share personal information of consumer users of this website, htt...

    • Stellarport Support
    • Updated
    • 4 followers
    • 0 comments
    • 3 votes
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    Stellarport Support commented,

    Official comment
    1. Community
    2. General Discussion
    3. Logging into Stellarport via Ledger HW wallet

    This issue is now fixed. Thank you.

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    • Stellarport Support
    • 0 votes
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    Stellarport Support commented,

    Official comment
    1. Community
    2. General Discussion
    3. Sending RMT token wronge address

    Hi, You sent the tokens to SureRemit. In order to get a refund, you will need to contact https://sureremit.co/.

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    • Stellarport Support
    • 0 votes
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    Stellarport Support commented,

    Official comment
    1. Community
    2. Feature Requests
    3. Account hecked

    Hi, please submit an issue ticket here: https://stellarportio.zendesk.com/hc/en-us/requests/new

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    • Stellarport Support
    • 0 votes
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    Stellarport Support commented,

    Official comment
    1. Community
    2. General Discussion
    3. Pending Deposit of 39 ETH

    Hi, please submit an issue ticket here: https://stellarportio.zendesk.com/hc/en-us/requests/new

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    • Stellarport Support
    • 0 votes
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    Stellarport Support created an article,

    I am sending to Stellarport, what do I use for a memo/tag

    1. FAQ
    2. Wallet FAQs

    You do not need a memo or a tag when sending to your Stellarport wallet. You just need to send payment to your wallet's public address. Any payment going to your wallet's address will arrive in you...

    • Stellarport Support
    • 3 followers
    • 0 comments
    • 1 vote